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11 Comments and 0 Reply Showing 1 to 5 on page # 1 | ||||||||||||||||||||
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John Kim
Hi Mr. Spencer, My name is John. I have a 2011 Mazda 3. My question pertains to the battery. On a few occasions I've tried to start the car but it failed. After a couple more tries, the car started. This has only been over past 3 months when it's been cooler in temperature. I also tend to drive it only in the city, so rarely go for drives longer than an hour. Most driving is between 10-30minutes. My Mazda service person said that it's because I don't drive it for long periods of time and because of the cooler weather. And in fact, the battery barely failed the servicing test - but the service person did not want to replace it yet. I'm surprised by this answer because I expected my car batter to last longer than that, plus I thought Mazda3 was a city car. The other possible influencing factor is that my stereo links with my iphone via bluetooth. I'd really like to hear your opinion and know if this is a faulty problem with my vehicle and how best to talk to Mazda if it is faulty equipment. Thank you for your time and expertise. John
Motormouth.ca says: |
Kim Seward
I have received a letter from Mazda called Official Vehicle Upgrade Notification indicating that they'd like to buy back my 2011 Mazda 3 hatchback at Above Market Value even if I owe morethan its appraised value. In exchange, I have the opportunity to get any new 2012/2013 Maza or certified pre-owned vehicle. They are offering 0% APR on all 2012 Mazdas and up to 84 months on select models. I am suspicious of this offer in that if it sounds too good to be true it usually is. Can you give me any insight - is this really a good deal? Do I lose the 15 months of payments that I've made on my current car?
Motormouth.ca says: |
Grant Talbot
Hi Zack After listening to your show this morning .. and hearing about your upcoming visit discussions / visit with Mazda .. tried to get into show discussion was not successful .. however .. my wife & I have had 5 previous Mazdas as well as a new 1 ( 2012 ) and have recently had and now sold ( privately ) a 2008 Mazda Protege. All service work was done a Richmond Mazda .. and after giving that to her daughter on the island, service ( all service .. even oil changes ) was down by Mazda dealer in Campbell river .. recently ( prior to selling it ) car was taken into dealer to get scheduled Mazda maintainence .. according to a specila that they had .. we got phone call that advised that we had to replace the water pump ( again 3rd time ) and that the total bill would be $ 2300 ++ .. a ;little shocking .. considering that we expected $ 150 to $ 200.. 2 yrs ago .. Richmond Mazda replaced water pump .. under warranty for the second time ... Davis Mazda in Cambell River offered a $ 1000.00 discount ( from list pric ) on purchase of a new Mazda .. and other than that told us that this was all they could do .. I contacted Mazda Canada customer service and was told that there was nothing that they could do, and really felt from comment made by rep that they would like me to take a long walk off a short pier .. even though we now currently have 3 Mazda's and have owned 5 in the past 5 yrs .. Additionally 4 other people that work for me also have Mazda's .. and we are questioning the viability of keeping them .. considering that certified Mazda replacement items are seemingly not very reliable and Mazda canada does not seem to want to keep .. LONG TERM , LOYAL .. customers .. We are considering getting rid of / selling the new Mazda and going to another brand and definetly will NOT be purchasing a Mazda van , which was almost a done deal. Any response that U may get from Mazda would be greatly appreciated. I can be contacted via emasl .. granttalbot@shaw.ca .. or by phone .. 5604-275-3604. Really enjoy your show Thanks & regards Grant Talbot
Motormouth.ca says: |
Bob Davies
Hi Zack, I'm in sales but quite frankly I'd sooner buy a new house than deal with a car dealer. My daughter is starting her first full time job & unfortunately it is in Vanc (we live in Surrey) And it is shift work, 3AM - 11AM, so not transit. So I need to buy or lease her a new or used vehicle. It obviously has to be fuel efficient & I don't want to spend a lot, as I believe she will likely move to Vanc within a year & will likely no longer need the vehicle as she moves closer to work. My primary concern is reliability (due to her work hours). My last 2 cars have been a leased Mazda 6 & I bought a 2010 Mazda 3. Both have had minor glitches but overall been happy. My preference is buying new just to avoid the repair issue the first 3 years but then you have to deal with the extra cost. Any thoughts would be appreciated.
Thanks
Motormouth.ca says: |
Mary-Anne Plunkett
I am interested in buying the model shown here, but am having problems getting a good deal from the dealer. They seem to want $25,500.00 for the car and don't want to give much of a discount - maybe $300.00. Is there a fair price for this hatchback? I would appreciate hearing from you. Thanks Mary-Anne
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